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BeyondMooner help center

Answers you can actually use.

Understand discovery, project counts, rankings, listings, Boosts and billing—with direct next steps instead of vague one-line replies.

27 answers
01

Discovery, counts and market data

What the catalog numbers mean, where new tokens come from, and how live market views are built.

Why is the reviewed-project count smaller than the number of tokens the scanner finds?

The reviewed-project number counts approved project profiles only. Automated token discoveries are kept in a separate live-radar inventory because a market feed is not the same thing as a reviewed profile. The All markets total combines both inventories and shows the breakdown, while the Reviewed catalog continues to show only approved profiles.

  • Use All markets for the combined coverage number.
  • Open Live token radar for automatically discovered tokens and pools.
  • Open Research ready when you specifically want profiles with reviewed evidence.
Are new tokens added automatically?

Yes. The discovery job scans supported networks on a rotating schedule and records recent pools that meet the public data requirements. A token can appear in the radar without being submitted to BeyondMooner. It is labelled Automated and Unreviewed until a separate listing and review process creates an approved project profile.

  • Pools are collected from supported market-data networks.
  • Liquidity, volume, trade count, pool age and quote-asset rules are applied.
  • Qualified tokens remain visible while their observations are recent; stale candidates expire from the public feed.

Automatic discovery is not an endorsement, audit, KYC check or investment recommendation.

What is the difference between New listings, Most active and Trending now?

New listings is ordered by recorded pool creation time. Most active prioritizes real 24-hour volume, trades and turnover. Trending now combines fresh market activity and price movement. Watchlists, votes, boosts and paid advertising do not change these organic market views.

Why can a price, logo or market value be missing?

A provider may not return artwork, a usable USD pair or complete metadata for every token. Unsupported chains, a recently created pool, an incorrect contract address or a provider outage can also leave fields unavailable. BeyondMooner keeps missing values blank instead of inventing them and preserves previously resolved artwork when a later feed omits it.

Very small prices are displayed with leading-zero notation where possible; source data and observation time remain more important than visual precision.

How fresh is the market information?

The discovery scanner and reviewed-catalog market refresh run on separate schedules. Each record shows its own observation time. A previous observation may remain visible during a short provider interruption, so always check the Updated label before comparing projects.

02

Rankings, research and safety

How rankings are calculated and what security or evidence labels do—and do not—mean.

Does a high rank mean a token is safe or likely to increase in price?

No. Market ranks describe observed activity; research labels describe available evidence; sponsored ranks describe paid visibility. None predicts returns or proves that a token, team or contract is safe. Review the contract address, liquidity, holders, source documents and current warnings before making your own decision.

What does Research ready mean?

Research ready means the approved profile has reviewed evidence in the categories used by BeyondMooner. It does not mean every claim was verified, the project passed an investment review, or no risks exist. Open the profile to see exactly which sources were reviewed and which gaps remain.

What is the difference between a warning and missing information?

A warning is a recorded provider or reviewer finding with a date and source context. Missing information means a check was unsupported, unavailable, not submitted or not yet reviewed. Missing data is not a clean result, but it is also not proof of fraud.

What happens when a serious incident is detected?

A qualifying security finding or repeated liquidity event can place a project under review. Restricted projects are removed from normal discovery and project-linked promotion while the dated incident record remains available. Automated coverage is partial and cannot detect every problem.

Can I compare projects or save my own research?

Yes. Use the Compare control on eligible project rows to view market and research fields side by side. Signed-in users can follow projects and keep private notes. Advanced monitoring and exports depend on the access level shown in your account.

03

Listing and managing a project

How founders submit, claim and update profiles without mixing owner claims into independent research.

How do I list my token on BeyondMooner?

Submit the project form with the correct chain, contract address, official links, description and launch status. The profile stays pending until it is reviewed. Approval creates a reviewed-catalog profile; it does not certify the project as safe or guarantee placement in an organic ranking.

  • Create or sign in to your account.
  • Submit the project and source links.
  • Respond to any verification questions and wait for the review result.
Will a submitted project appear above automatically discovered tokens?

On the New listings view, approved BeyondMooner profiles are presented first in a clearly labelled section, followed by automated discoveries. Organic Trending and Most active views continue to use market data rather than submission status or payment.

My project already exists. How do I manage it?

Use the ownership or team-access workflow instead of creating a duplicate. Management access is granted only after the ownership claim is reviewed. Claimed status confirms platform access—it is not KYC, an audit or proof that every public claim is accurate.

Can founders publish updates or correct profile information?

Authorized project members can submit profile corrections and supporting sources. Eligible founder workspaces can publish sourced project updates that are explicitly labelled as project-team statements. Payments never change evidence decisions, incident records or security results.

04

Boosts and advertising

What paid visibility changes, what it never changes, and how campaign delivery is reported.

What does a Boost do?

A Boost buys temporary visibility within the paid ranking selected at checkout. It does not change Trending, Most active, security findings, research readiness or the project’s organic market data. The checkout shows the eligible project, duration, placement scope and total before payment.

A Boost does not guarantee first position, views, buyers, token purchases or returns.

What is the difference between a Boost, promoted listing, featured listing and banner?

A Boost adds paid ranking weight in its stated sponsored area. A promoted listing adds a labelled treatment across eligible listing surfaces. A featured listing books a premium homepage position. A banner books a specific creative slot and date range. The pricing page shows the current formats and requirements.

Can someone boost a project they do not own?

Yes, a signed-in supporter can purchase an eligible Boost. The payment buys advertising visibility only. It does not provide ownership, editing rights, tokens, revenue share or an official relationship with the project team.

How are campaign views and clicks measured?

Instrumented placements record a view after at least half of the measured link is visible for one second in a visible browser tab. Events are deduplicated per browser, day, target and surface, with common bots filtered. These are approximate browser-activity measurements—not audited impressions, unique people or investors.

What happens if a promoted project becomes restricted?

Project-linked promotion is suppressed while a qualifying restriction is active, and new promotion checkout is blocked. A restriction does not automatically extend campaign dates or issue a refund. Contact support with the order reference so the specific purchase can be reviewed under its terms.

05

Accounts, Premium and billing

What is free, what Premium adds, and what to do when access or payment does not look right.

What can I use without paying?

Public discovery, automated token radar, project profiles, research articles, comparisons and visible security findings are free. Signing in adds personal features such as following and private notes. Premium adds the advanced tools described on the Premium page; it does not unlock hidden positive ratings or better findings.

How does the research trial work?

An eligible account can explicitly activate one seven-day research trial. No card is required for that trial and it does not automatically become a paid subscription. The activation screen shows the tools included and the trial end date.

How do I cancel or change a subscription?

Open the membership controls associated with your account and review the renewal or cancellation date before confirming. Deleting a watchlist, logging out or deleting an unrelated email account does not cancel Stripe billing. Contact support if the billing controls or account email do not match your receipt.

What should I do if payment succeeded but access or advertising did not activate?

Check your account or campaign status before paying again. If the Stripe payment succeeded but the product remains inactive, contact support with the order or Checkout Session reference and the email used at checkout. Never send full card details, wallet private keys or recovery phrases.

06

Presales and upcoming launches

How launch research works today and where BeyondMooner stops short of operating a token sale.

Can a presale or upcoming launch be listed?

Yes. A project profile can report an upcoming launch or presale with dates, terms and source links. The status describes submitted or reviewed information; it does not confirm that participation is open, suitable for you or lawful in every jurisdiction.

Can I buy presale tokens through BeyondMooner?

No. BeyondMooner currently provides discovery, research and clearly labelled advertising. It does not accept presale contributions, custody buyer funds or distribute tokens. An advertising or Premium card payment is a service fee, not a token purchase.

What is the launch-preparation workspace?

It is a private planning tool for approved project owners to organize issuer details, token rights, allocation, sale terms, refunds, contract controls and sources. Saving or exporting a draft does not publish an offering or mean that legal, platform or payment-provider approval has been obtained.

Does accepting ordinary card payments remove crypto regulatory requirements?

No. Payment method alone does not determine how an offering or platform is regulated. BeyondMooner’s current card payments buy research access or advertising services. Any future token-sale functionality would require a separate legal, security, jurisdiction and payment-provider review before launch.

Account-specific help

Still need a person?

Include the project, account or order reference. Never send card details, private keys or recovery phrases.

Contact support